Selling

5 Questions To Ask During Your Digital Sellers Consultation

05.26.2020

There’s a lot at stake during your home sale, which is why it’s so important to work with the right agent. During these challenging times, that means finding someone who has not only an impressive track record, but a carefully-considered strategy for helping sellers in a pandemic.

If you’re thinking of working with a particular agent, setting up a consultation will allow you to learn all about their approach—and how it’s evolving. This meeting, which will occur digitally while social distancing is in effect, will help you move forward with confidence.

Here are five questions you should ask during a digital seller’s consultation…

1) How has the selling process changed during the pandemic?

The selling process usually includes not only your agent and potential buyers, but also your lender, lawyer, and any professionals called in to help with preparations. Given all these moving parts, the added complication of social distancing has led to delays for many. Your agent can prevent this from happening by coordinating with the other experts involved in your sale. During your initial consultation, be sure to ask any questions you have about selling during a pandemic. A true professional will offer thoughtful and reassuring responses!

2) How should we communicate?

During the sale of your home, you deserve to be kept in the loop. From events that will impact your selling timeline to the feedback buyers are providing, you’ll have no shortage of things to discuss with your agent. While face-to-face meeting are out of the question, digital communications will be helpful at each step. During your initial consultation, ask which technology you’ll be using, how often you can expect updates, and whether you can contact your agent whenever you have a question.

3) Are there any professionals you can recommend to help with my sale?

Selling a home is a very different process during a pandemic, but certain things haven’t changed. Chances are, you’re going to need the expertise of several professionals during your sale. Whether you’re seeking a credible lender or a highly-effective lawyer, the agent you work with should have the connections to refer you to someone who’s right for the job. Ask the professional you’re thinking of working with about their local network—and how it will be beneficial to you during your sale. 

4) What is your policy on home showings?

Showings are an integral part of selling a home, but COVID-19 has added an element of risk to the process. Fortunately, an agent who is both experienced and conscientious will promote your property effectively—while taking steps to protect your safety. When you interview a professional, ask how they’re working with buyer’s agents to cut down on in-person showings. Look for someone who takes your concerns seriously, and be wary if they pressure you to do anything that makes you feel uncomfortable.

5) Which services will be included? 

As a seller, you should have a full understanding of what your agent will provide. While most services can still be delivered through digital and virtual channels, some may be disrupted by social-distancing directives. As just one example, in-person open houses simply aren’t happening right now. To ensure that your expectations are met—and that your decision to sell is an informed one—ask your prospective agent for a breakdown of what they’re currently providing.

It’s never been more important to sell your home with the right strategy and attention to detail. Finding an experienced agent is the first step, so do your research and make sure you’re prepared to ask the right questions!

Ready to sell your home? Reach out today to learn more about working with an agent—and whether it’s right for you!