“Of all the real estate sales representatives that we have met, we think Ana is the best. With her sharp eye she was able to identify the strengths and weaknesses of the property on her first tour.

In collaboration with her team, a well-thought plan was launched to market our property. Our house was sold in five days for 100% of the asking price!”

“Ana was enthusiastic and provided professional advice. She was patient, respectful, and available. Her market knowledge during the negotiations helped us get our house at fair price. She also added great value by providing us with ideas to decorate our dream home.

Ana suggested renovations that brought great value to the house while keeping within budget. She worked with a team of professional individuals who completed the project and allowed us to put our house (totally transformed a 50+ year-old house to a contemporary one) in market in less than 2 week time.

We were impressed with Ana’s energy, her level of detail and professionalism. She worked with us closely during the listing period with constant updates and was able to revisit strategies within a timely manner. It was an ease to do business with Ana thanks to the trust and mutual respect she built.”

“I had the pleasure to work with Ana for the sale of our family home in Etobicoke. Her market knowledge, artistic views, professionalism and level of expertise are remarkable. After interviewing several realtors I knew that Ana was the perfect choice and the only one that I wanted to deal with.

Ana and her team had our home prepared and on the market in no time. The staging, photography and video were amazing! Ana had our house sold in a couple of weeks at almost asking price. She is truly gifted and passionate about her work. I highly recommend Ana Santos to anyone who is in search of the perfect real estate agent. She does it all!”

“We lived in our home for 14 years, doing many projects to make it our own. Marble washrooms, hardwood, beautiful moldings and trims, renovated throughout with a beautiful landscape and custom stone patio. It was a stunning home and one that held many treasured memories of our kids growing up.

However, the time had come to sell as it started getting a bit crowded for the four of us. We wanted to show case our home the best we could and followed all the tricks you learn by watching the home TV shows on HGTV.

We interviewed a few agents to understand the services they offered and get a price estimate on our home. We had been to a few of Ana’s open houses and decided to include her in our agent list. Let me just say… there are some shady characters out there. We interviewed one that provided an awful experience which included being unprepared for the initial meeting, pressure tactics, and even a subtle threat!

Ana was totally opposite! She was respectful of our home and our family and came thoroughly prepared with comparables and examples of the marketing materials she uses. She walked through the house and gave us suggestions on small improvements that would best show case it… we hadn’t even hired her and she was already helping us. Wow, what a first impression!!

It didn’t take us long after she left to decide on hiring her. It was our best decision! She has a keen eye for design, amazing taste and a fantastic team! She did a phenomenal job at staging our home. Used many of the pieces we had, brought her own to make it modern and relevant to potential buyers and, yes, she made us remove our family pictures, patch up the holes and paint. It was the best advice and we are glad we followed it! We trusted her and she did an amazing job for us!!

Ana followed through on all her promises. The marketing was fantastic! Magazines, feature sheets, video, open house, inspection, interior plan of the house, staging. Wow! And she doesn’t compromise on quality. The pictures of the home weren’t to her high standards, so she had the photographer come back for a re-take and new feature sheets printed. She has high expectations of her team and only delivers the best. She made us feel like we were her only clients, even though we know she had multiple listings.

Ana made our home into a show home, just like in a design magazine, and was respectful of us and our family all along the way. She is a terrific business woman, who understands the industry and more importantly, she knows what works well in today’s market. We highlighted to our two girls examples of her doing an exemplary job where others showed us mediocre effort. We believe in providing strong examples of successful women in business and what you need to do to be fantastic while keeping to the highest values!”

I am pleased to provide this letter of reference for Ana Santos who recently acted as my real estate agent for the sale of a family home in Etobicoke.

From the very beginning of the agreement to engage Ana, it was very clear that I had made the correct decision. A carefully prepared comprehensive comparative market analysis of other properties Ana had sold in the area certainly demonstrated her success and gave me a comfort level with the asking price for the property.

Ana’s availability throughout the sales process was exemplary. Even when the house was vacant for several weeks, she dropped-by on a regular basis to clear the mailbox and check on the house security.

Ana was also extremely valuable in supporting us during the estate sale conducted on-site. She provided excellent advice and loaned us her real estate signs to advertise the sale throughout the neighbourhood.

Preparation of the house for sale was another area where Ana’s attention to detail and experience were clearly demonstrated. She arranged for cleaning and landscaping services to show the house to its best advantage.

Finally, the offer and closing phases of the sale were conducted seamlessly thanks to Ana’s attention, commitment and professionalism.

I am so grateful for Ana’s involvement with the entire process and would highly recommend her to anyone in need of a real estate agent.

Our first encounter with Ana was at an open house she conducted last year. That’s when we started our magical connection with her. Since then we started to work together to search for our right home. While we have bought and sold a number of houses and real estates, we have never before experienced such a level of excellence.

Ana guided us through the whole process with lots of patience and respect. Not once did we feel that we were pushed in any direction. She just simply provided the information we needed to make a decision. Ana is very knowledgeable about the real estate market. And with her extensive connections and network, we ended up with an opportunity to purchase a new custom built home even before it was listed.

When it came to our time to sell, Ana proved herself again with very realistic strategies. We were amazed that she was so capable in all aspects. From being a photographer, staging, to interior design, She really does it ALL! Most importantly, our house was sold within just 10 days!

The services provided were above and beyond our expectations. She is so passionate and enthusiastic. Everybody that deals with her just loves her uplifting personality, Her goal really is simply taking care of her clients. In fact, we have already recommended her to both friends and relatives who have mentioned purchasing or selling their homes.

And our relationship doesn’t end with the sales. We will not only be references for life, but also friends. From the bottom of our hearts, thank you Ana!

Ana,

I wanted to thank you for all your hard work in working with us to come to an agreement. It was a pleasure to see a salesperson so passionate about their work and the knowledge of the real estate world you have.  You really don’t find people like yourself that often. I look forward to doing more business with you in the near future.

As an owner of a Commercial Brokerage company I have always been skeptical of the services provided by residential salespeople. However, having worked with Ana Santos for the past 6 months I can say that her professionalism, knowledge and reporting are at the highest level. The following reasons are why I would hire Ana again in the future:

1) Relationships in the brokerage community – As listing brokers rely heavily on the support of the brokerage community we discovered that Ana’s reputation within the community was excellent and they were happy to co-operate with her.

2) Reporting – I found Ana’s reporting on showings and the general marketplace to be informative and timely.

3) Personal commitment to our listing – Ana personally showed up to all our showings and open houses thus was able to judge and qualify the potential buyers.

4) Marketing Materials – Simply put…the best in the business. I am adopting some of Ana’s ideas into my Commercial Brokerage business.

5) Negotiating Skills – Ana did an expert job positioning and negotiating our sale and obtained 99% of our asking price and got us the closing and conditions we wanted. Ultimately Ana’s performance in the final sale was outstanding.

If you are considering selling your house I highly recommend that you choose Ana Santos.

We had the pleasure of working with Ana on the sale of our current home and the purchase of our new dream home. Ana is extremely professional, patient and knowledgeable. She was always available and flexible to meet our busy schedule. We never felt rushed, pressured or like we were taking too much time to make a decision, which we greatly appreciated as we have 3 small children. We genuinely felt like Ana had our best interests in mind and that she was helping us make the best decision with all the facts possible.

We would recommend Ana to all our family and friends without hesitation.

We are extremely happy with having chosen Ana Santos as the REALTOR® for the purchase of our house and sale of our condo. We met Ana by chance when we looked at a house that was for sale in a neighbourhood in which we were interested. We were not ready to buy at that time, and the specific house had many issues that made it unattractive to us.

Still, Ana made a great impression with her knowledge of building materials and ideas for renovations, so we asked Ana to send us MLS listings, long before we officially signed on to have her as our
buyer’s agent. When we got serious about looking at houses and making offers, we were in the end deeply impressed by her knowledge of the market and her intuitive sense for what we were looking for in a home.

The market was very hot, and most houses seemed to be priced low in order to trigger a bidding war and to sell by a large margin over asking. Deciding on an offer price was hard considering we were unfamiliar with the situation, and we initially thought Ana’s estimates were high.

Seeing a few sales (including sales where we bid and did not win) proved us wrong and showed that her estimates were excellent and exceptionally close to the final selling price. She very patiently shopped with us for houses for about a year, when we finally found the house we wanted at the price we wanted.

When we took her services to sell the condo we were living in, Ana made fantastic recommendations for renovations, upgrades, and staging. She also provided practical help considering our busy lives. We asked her for recommendations for contractors and the contractors were extremely professional and did a phenomenal job beyond our expectations. Her photographer is also outstanding. The condo sold in three days at the price we wanted.

We recommend Ana in the strongest terms, both for buying and for selling.

Ana is very professional, personable and easy to work with. She took the interest and time to know what our list of desires and needs was. We always felt like Ana was giving us 100% of her time and energy, and was tireless in providing us good analysis and feedback. She is patient, a problem solver and VERY switched on! She takes the stress out of the process.

If you are looking to buy or sell your home, you want and in your corner. We would definitely recommend Ana unconditionally to help you with your real estate needs.

Thanks Ana!