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We are extremely happy with having chosen Ana Santos as the REALTOR® for the purchase of our house and sale of our condo. We met Ana by chance when we looked at a house that was for sale in a neighbourhood in which we were interested. We were not ready to buy at that time, and the specific house had many issues that made it unattractive to us.

Still, Ana made a great impression with her knowledge of building
materials and ideas for renovations, so we asked Ana to send us MLS
listings, long before we officially signed on to have her as our
buyer’s agent. When we got serious about looking at houses and making offers, we were in the end deeply impressed by her knowledge of the market and her intuitive sense for what we were looking for in a home.

The market was very hot, and most houses seemed to be priced low in
order to trigger a bidding war and to sell by a large margin over asking. Deciding on an offer price was hard considering we were unfamiliar with the situation, and we initially thought Ana’s estimates were high.

Seeing a few sales (including sales where we bid and did not
win) proved us wrong and showed that her estimates were excellent and exceptionally close to the final selling price. She very patiently shopped with us for houses for about a year, when we finally found the house we wanted at the price we wanted.

When we took her services to sell the condo we were living in, Ana made fantastic recommendations for renovations, upgrades, and staging. She also provided practical help considering our busy lives. We asked her for recommendations for contractors and the contractors were extremely professional and did a phenomenal job beyond our expectations. Her photographer is also outstanding. The condo sold in three days at the price we wanted.

We recommend Ana in the strongest terms, both for buying and for selling.

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